CIRCULATION DEPARTMENT HEAD

$20.87 to $28.55 Hourly

*These figures reflect the full salary range for this position.

LOCATION:

Spring Valley Library, 4280 South Jones Boulevard

OPENING DATE:

Wednesday, October 21, 2009

CLOSING DATE:

Tuesday, November 3, 2009 prior to 5:00 p.m.

RECRUITMENT ANNOUNCEMENT NUMBER:

SV09-052

THE POSITION: This is a full-time position (40 hours per week). Selected candidate must be able to work a flexible schedule which will include nights.

MINIMUM QUALIFICATIONS: Bachelor´s Degree required; two (2) years experience as a Circulation Assistant required; and one (1) year of supervisory experience required; typing skills required; and demonstrated ability to effectively supervise and motivate subordinate staff, and to develop and maintain positive relationships with library customers and patrons, district-wide staff and management, and others in the performance of duties required; or an equivalent combination of training, education, and experience that provides the necessary knowledge, skills and abilities. PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview.

RESPONSIBILITIES: Ensures the efficient operation of the Circulation Department; exercises decision making skills in dealing with patrons; staff issues; waiving of fines; and organization, withdrawal, and acquisition of Circulation Department materials; participates on interview panels and selects staff for Circulation Department; supervises subordinate staff to include scheduling, disciplining, working with staff to correct deficiencies, and completing performance evaluations; directs and prioritizes the work of subordinate staff; administers the training process of subordinate staff; supervises collection and accounting of fines and fees collected by the Circulation Department; provides public service at the Circulation Desk to include checking library materials in and out, maintaining patron accounts in the collection of fines and fees, and registering and issuing patron cards; performs telephone receptionist duties, ascertaining the nature of the call, and either personally assisting the caller or directing the caller to the appropriate individual or department; responds to and resolves patron complaints and concerns in a timely and courteous manner; compiles, analyzes, and submits Circulation Department statistics; interacts extensively in person, over the telephone, or via e-mail with patrons, district-wide staff and management, outside agencies, vendors, and other libraries; responds to requests for information and assistance from the general public, Library District staff and management, and outside agencies; composes correspondence to patrons and Library District staff and management; distributes to, collects, and counts money from other departments within assigned library branch; checks in new materials and maintains related records; directs patrons to the general location of library materials; performs routine shelf checks to ensure continuing physical maintenance and proper location of library materials; maintains and files records and reports appropriate to the Circulation Department; orders and processes various materials to include office supplies and paperback books; utilizes automated library systems, personal computers, and e-mail; operates general office equipment including but not limited to: facsimile machine, telephone, and copy machine; performs general maintenance and repairs to Circulation Department equipment; retrieves materials from book drops; and performs related duties and responsibilities as required.

PHYSICAL REQUIREMENTS: Essential and marginal functions may require maintaining the physical condition necessary for frequent standing and walking, frequent lifting and carrying objects of light weight (5 - 10 pounds); occasional lifting and carrying objects of moderate weight (11 - 20 pounds); frequent bending, stooping, reaching, and pushing; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound perception, visual perception, and oral communications ability.