Help with Downloading

Are you getting an error message?
Search: eMedia FAQs, Tips, and Tricks.

Still need help?
Electronic Resources phone: 702-507-6300
Electronic Resources eMail:
Or use the form below. (The form asks a lot of helpful question.)
Note: required fields are marked with a red asterisk (*).



NOTE: If you get an error message after clicking the SUBMIT button, you are probably being blocked by a Firewall from your Internet Service Provider.

Many people are seeing error messages from DotDefender. If you cannot use this form, please send your question or comment to us directly, using your email account.

Our eMail address is: