FAQs.

Category: Library Catalog FAQs

Q:
 

Can I suggest you buy a book or DVD or eBook or eAudio Book?



A:
 

For suggesting eBooks or eAudio books:

Use the Recommend button on the Additional Titles tab in the eMedia Catalog. Learn more about recommending eBooks and eAudio Books at eRead Me Vegas - New Features for eMedia Catalog.

You will be able to add your name to the request list if the library purchases the eMedia title. You can request 2 titles every week.

For suggesting print books or DVDs:

Just visit the Reader Services desk at your library and ask them to add that title to their monthly "wish list."

To see if the library is purchasing your print books and DVDs, check Coming Soon weekly.

The library cannot purchase every title, but we do take your suggestions very seriously.

We will evaluate your suggestion to see if it fits in with the Library District's Collection Development Policy

If you'd like to suggest we purchase a book you've written, please visit the Marketing your Publication information sheet.




Category: Library Catalog FAQs

Q:
 

How do I change the expiration date on one of my requests?



A:
 

If you've requested a title and put in a "Cancel if not filled by" date and you haven't received that yet, your library can extend that date by phone or email. Just call or write to your library and we'll fix that for you.

If you leave the "Cancel if not filled by" date blank when you place the request, the computer will automatically keep your request for one year.




Category: Library Catalog FAQs

Q:
  Do you have DVDs, CDs and educational software I can borrow?

A:
  Yes, the Library District has DVDs, CDs and educational software that you can borrow.

Please visit your library's movie, music and CD Rom collections to see what they have on shelf right now. You can also search the Library Catalog for movies, music and more. Change the drop-down box that says view entire collection to the type of media you're interested in. Then type in your title or key words and search!




Category: Library Catalog FAQs

Q:
  How do I find out how soon an item I requested will come in?

A:
  Generally, if you request an item and there's a copy available in the Library District somewhere, it will take five to seven business days for it to arrive at your library.

As soon as the item is ready, the Library District will send you an email letting you know it's ready.

Your wait may be longer if:

  • There's a waiting list for the item.
  • The only copy is located at one of the out-of-town libraries.
  • Some copies of the item are non-requestable.

You can log into My Account and see your request list. That will tell you where you are on the waiting list and the status of your request.

If you have questions about your requested items, please Contact Us. Be sure to include your library card number, your email address, and the title of the item. We'll check the status and let you know what's happening with your request.


Category: Library Catalog FAQs

Q:
  How do I know if I can renew one of my items?

A:
  An item is NOT renewable if there are people waiting for the item or if it is overdue at the time you attempt to renew it. You can check to see if an item has requests in the Library Catalog.

  • Search for the item in the Library Catalog.

  • On the results page look for a statement such as "27 holds on first copy returned of 9 copies"

  • If you see a similar statement you will not be able to renew the item.

You can read more about requesting library items in the Help link on the Requesting Tab.
If you are interested in obtaining a book not owned by the library please see the Interlibrary Loan FAQs..


Category: Library Catalog FAQs

Q:
  How do I request an item that's not at my library?

A:
  If you find something in the library catalog that you want, but it's not at your library, you can request it through the library catalog and have it delivered to your library for check-out.

  1. Locate the item in the Library Catalog.

  2. Click the "Request It" button.

  3. Enter your library card number and PIN.

  4. You can leave the "not needed after" box blank. The computer will automatically keep your request on file for 6 months.

  5. Click submit.

  6. You will receive either a "request successful" or "request unsuccessful" message.

You can read more about requesting library items in the Help linkon the Requesting Tab.

If you're interested in obtaining a book not owned by the library, please see Books From Other Libraries page.


Category: Library Catalog FAQs

Q:
  How do I request an item?

A:
  The easiest way to request a book or other item is:
  1. Click on "My Account."
  2. Log in with your library card number and pin and search the catalog. To avoid many pages of results, be specific using keywords and select title if you are searching for a specific title.
  3. When you find the items you want to request, click the "request It "button to request items.
  4. Next enter the date next to "cancel if not filled by date." You can also leave this date blank and use the default date of six months.
  5. Now click on "Submit ". You will receive a message stating that your request was successful.



Category: Library Catalog FAQs

Q:
  How do I request items you don't have in the library catalog? Interlibrary Loan or ILL?

A:
  If you've searched the library catalog and the book you're interested in isn't there, you may be able to request it through Interlibrary Loan (ILL). We will check other library districts in the United States to see if there's a copy we can borrow for you to check out. Sometimes we cannot find a copy to borrow, but we'll try. Note: You can request only books, magazines or periodicals and obituaries.

If this is for you, read more about ILL at Interlibrary Loan FAQs


Category: Library Catalog FAQs

Q:
  How do I see a list of all the DVDs the library has?

A:
  Here's how you can see the list:

  1. Click on Library Catalog.
  2. Type a star (*) in the search box.
  3. Choose DVD Collection from the drop down list that says "View Entire Collection."
  4. Click on Submit.



Category: Library Catalog FAQs

Q:
  How do I suggest you buy a book I've written?

A:
  Read the Library District's information sheet which has the information you need to market your publication to the Library.


Category: Library Catalog FAQs

Q:
  How do I use the library catalog?

A:
  There are two ways to access the Library Catalog:
  • Either enter your search term(s) in the "Search Catalog" box in the upper right corner of the Library's homepage
  • Or click on the Library Catalog link in the Quick Search area. If you select this option you can change the search type from keyword to a title, subject, author (last name, first name), or ISBN search. Hint: to limit the search, choose an option from the drop down list under "View Entire Collection".

If you need help searching, please chat with a librarian at Ask A Librarian.




Category: Library Catalog FAQs

Q:
  What is a Hot Topic?

A:
  A Hot Topic brings a lot of information about a particular subject, together onto one page. Hot Topics include databases, books, websites, library resources and can even help you search the library catalog!

You can see Hot Topics about General Information, Business and Legal, Cultural Diversity, Health and Wellness and Education.




If you have additional questions, please email them to ask@lvccld.org.